Privacy Policy

Introduction

Welcome to PoCo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion app.

By using PoCo, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account Information: Email address, first name, last name
  • Profile Information: Companion name, communication preferences
  • Message Metadata: Timestamps and message IDs (message content is encrypted and private)

Information Automatically Collected

  • Device Information: Device type, operating system, app version
  • Usage Data: App usage patterns, feature interactions
  • Technical Data: IP address, browser type, access times

How We Use Your Information

  • Provide and maintain the PoCo service
  • Personalize your AI companion experience
  • Improve our app functionality and user experience
  • Send important updates and notifications
  • Ensure app security and prevent fraud
  • Comply with legal obligations

End-to-End Encryption

Your Messages Are Private

PoCo uses end-to-end encryption to ensure your conversations remain completely private:

  • Messages are encrypted on your device before transmission
  • Only you can decrypt and read your conversations
  • We cannot access or read your message content
  • Encryption keys are stored locally on your device

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in app operations

Data Security

We implement appropriate security measures to protect your information:

  • End-to-end encryption for all messages
  • Secure data transmission using HTTPS
  • Regular security audits and updates
  • Limited access to personal information

Data Retention

We retain your information only as long as necessary:

  • Account information: Until you delete your account
  • Message metadata: 30 days after account deletion
  • Usage data: 12 months for analytics purposes

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data (where technically feasible)

Children's Privacy

PoCo is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: lata@hellopoco.app

Website: www.hellopoco.app

Support: Visit our Support page